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You should never start gambling if you haven’t imposed budget limitations beforehand. Decide in advance how much you’re comfortable depositing, betting, and potentially losing, and stick to those boundaries. Each time you play, follow simple safety guidelines to stay in control. This makes it an excellent place for players who love to try new releases […]

Find out how we combat fake reviews. Companies can ask for reviews via automatic invitations. Anyone can write a Trustpilot review. We perform checks on reviews See how their reviews and ratings are sourced, scored, and moderated. To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. Player’s

Considering player complaints is integral to our casino review process as they offer a comprehensive view of the issues experienced by players and the casinos’ attitude in resolving these problems. We factor in the number of complaints in proportion to the casino’s size, recognizing that larger casinos tend to experience a higher volume of player

The Complaints Team marked the complaint as ‘resolved’ following the player’s confirmation of receiving all funds. Consequently, the complaint was marked as unresolved, and the player was advised to reach out to the Anjouan Gaming Authority for further assistance. The Complaints Team intervened after the player reported delays despite all documents being verified and a

The player from Germany faced challenges verifying his account at Caspero, which prevented him from withdrawing his winnings of €1,500. The player from Kazakhstan had requested a withdrawal less than two weeks prior to submitting this complaint. Following the team’s assistance, the issue was resolved, and the player confirmed receipt of their winnings. The player